Frequently asked questions

Feedback Features

• How Long Is Feedback Stored?

Website Issue Detection & Improvement Features

• What is “Sitecheck Auto Monitoring” in the add-on plan?
• Why are some pages not being checked?
• Can I increase the monthly Site check page limit?

• What are the differences in Issue Detection features across plans?
• How many pages are included in the initial Issue Detection?
• Does the monthly Site check page limit vary by plan?
• Can Guests use Issue Detection?
• Which plans include Issue Detection?

Team/Project Features

• Does the Price Change Based on the Number of Users or Projects?

Member/Guest Features

• Does the Price Change Based on the Number of Users or Projects?

Pricing plans & Payments

• Can I Use It for Free?
• What Happens After the 30-Day Free Trial Ends?
• Can I Change My Paid Plan in the Middle of the Term?

• Can I Downgrade My Basic Plan?
• Does the Price Change Based on the Number of Users or Projects?
• Can I Try the Paid Plan for Free?
• Do You Offer Annual Plans?
• What’s the Difference Between the Light Plan and the Standard Plan?
• How to Pay for a Paid Plan
• Payment Methods, Contract Terms, and Paid Plan Fees

AI integration (MCP)

• Can information on projects I am not part of be read through AI?
• Can an administrator see who is using AI integration?
• Can I use AI integration (MCP) on the Free plan?

• I connected an AI client, but it does not appear under Connected connectors.
• How can members and guests use team data over MCP?
• I connected AI, but it cannot read information from MONJI+.

Other

• Supported Browsers